Contact Us

We'd love to hear from you! Feedback, questions, food for thought...we love it all!

           

123 Street Avenue, City Town, 99999

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Frequently Asked Questions

Q: Do you offer gift packaging?

A: Yes, you can select either "Gift Packaging" or "Frustration-Free Green Packaging" on the product page before you add it to your cart. You'll be able to write a gift message during the checkout process. If the item is marked as a gift, a packing slip will not be included with the shipment. 

Q: What is the difference between Gift Packaging and Frustration-Free Green Packaging? 

A: With Gift Packaging, the Snow Angel will be placed in a beautiful, descriptive gift box, just as you would see in a retail store. It will be shipped in a mailing box. With Frustration-Free Green Packaging, the Snow Angel will be packaged with a small hang tag and poly bag. It will be shipped in a poly mailing pouch.

Q: Do you charge sales tax?

A: We charge sales tax only in our home state of California.

Q: How do I reach Customer Service?

A: You may contact us through this website by clicking on the envelope icon in the upper righthand corner of the page, or you can email us directly at bigbeelittlebee123@gmail.com. We will reply to all messages as soon as we possibly can, but never longer than one day. 

Q: How should I clean my Snow Angel?

A: Machine wash, gentle, warm. Tumble dry, low. Avoid bleach and fabric softener. Do not iron.